Hookfire
BigCommerce

BigCommerce

Ecommerce

Enterprise ecommerce platform for fast-growing and established brands.

Signature verification supported 6 events supported

Why use Hookfire with BigCommerce?

Instant push notifications

Get notified on your phone the moment a BigCommerce webhook fires. No more checking dashboards.

Subscribe to what matters

Choose exactly which BigCommerce events trigger notifications. Filter out the noise.

Team-wide delivery

Control who on your team gets notified and how — push notifications, record only, or both.

Setup in under 2 minutes

Copy a webhook URL, paste it in BigCommerce, and you're done. No code required.

Supported events

Event
New order
store/order/created
🛒 New order
New order created (ID: 1001)
Customer updated
store/customer/updated
📝 Customer updated
Customer has been updated
Order updated
store/order/updated
📝 Order updated
Order 1001 has been updated
Refund created
store/order/refund/created
🔄 Refund created
Refund created for order
Order status changed
store/order/statusUpdated
🔄 Order status changed
Order status changed to
New customer
store/customer/created
👤 New customer
New customer registered (ID: 201)

How to connect BigCommerce

Connecting BigCommerce to Hookfire

Step 1: Create an Integration

  1. Go to your organization’s Integrations page.
  2. Click Add Integration and select BigCommerce.
  3. You’ll receive a unique Webhook URL — copy it.

Step 2: Add the Webhook in BigCommerce

  1. BigCommerce webhooks are managed via the BigCommerce API.
  2. Create a webhook using the API: 
    POST https://api.bigcommerce.com/stores/{store_hash}/v3/hooks
  3. Set the destination to your Hookfire webhook URL.
  4. Set the scope to the event you want (e.g. store/order/created).
  5. Include your API credentials (Access Token) in the request headers.

Alternatively, use a BigCommerce app or the control panel if webhook management is available.

Step 3: Copy the Signing Secret

  1. When creating a webhook via the API, you can include a headers object with a custom secret.
  2. BigCommerce signs webhook payloads using the Client Secret from your API account.
  3. Find your Client Secret in Settings → API Accounts in the BigCommerce control panel.
  4. Go back to your Hookfire integration page and paste it into the Signing Secret field.

Step 4: Subscribe to Events

On your Hookfire integration page, toggle on the events you want to receive push notifications for.

Step 5: Test

Place a test order in your BigCommerce store to verify the integration is working.

Supported Events

Event Description
store/order/created A new order was created
store/order/updated An order was updated
store/order/statusUpdated An order’s status changed
store/order/refund/created A refund was created
store/customer/created A new customer registered
store/customer/updated A customer was updated

Get started with BigCommerce

Start receiving instant push notifications for your BigCommerce webhooks. Free to start, no credit card required.

Get Started Free