BigCommerce

BigCommerce

Ecommerce

Enterprise ecommerce platform for fast-growing and established brands.

Signature verification supported 6 events supported

Why use Hookfire with BigCommerce?

Instant push notifications

Get notified on your phone the moment a BigCommerce webhook fires. No more checking dashboards.

Subscribe to what matters

Choose exactly which BigCommerce events trigger notifications. Filter out the noise.

Team-wide delivery

Control who on your team gets notified and how: push notifications, record only, or both.

Setup in under 2 minutes

Copy a webhook URL, paste it in BigCommerce, and you're done. No code required.

Supported events

Event
New order
store/order/created
๐Ÿ›’ New order
New order created (ID: 250)
Customer updated
store/customer/updated
๐Ÿ“ Customer updated
Customer 32 has been updated
Order updated
store/order/updated
๐Ÿ“ Order updated
Order 250 has been updated
Refund created
store/order/refund/created
๐Ÿ”„ Refund created
Refund 3 created for order 250
Order status changed
store/order/statusUpdated
๐Ÿ”„ Order status changed
Order 250 moved from status 0 to status 11
New customer
store/customer/created
๐Ÿ‘ค New customer
New customer registered (ID: 32)

How to connect BigCommerce

Step 1: Create an Integration

  1. Go to your organizationโ€™s Integrations page.
  2. Click Add Integration and select BigCommerce.
  3. Youโ€™ll receive a unique Webhook URL. Copy it.

Step 2: Add the Webhook in BigCommerce

  1. BigCommerce webhooks are created through the Webhooks API, with an API account or app that has the right scopes (Orders, Customers).
  2. Create one webhook per event:
    POST https://api.bigcommerce.com/stores/{store_hash}/v3/hooks
    X-Auth-Token: {access_token}
    
    {"scope": "store/order/created", "destination": "<your Hookfire webhook URL>", "is_active": true}
  3. Repeat with each scope you want (see Supported Events below).

Step 3: Paste the Client Secret (recommended)

BigCommerce signs every webhook with the Client Secret of the API account or app that created it, and sends the signature in the webhook-signature header.

  1. Find the Client Secret where you created the API account (Settings โ†’ API โ†’ Store-level API accounts) or in your appโ€™s credentials in the Developer Portal. It is shown when the account is created.
  2. Go back to your Hookfire integration page and paste it into the Signing Secret field.

Step 4: Subscribe to Events

On your Hookfire integration page, toggle on the events you want to receive push notifications for.

Step 5: Test

Place a test order in your BigCommerce store to verify the integration is working.

Supported Events

Event Description
store/order/created A new order was created
store/order/updated An order was updated
store/order/statusUpdated An orderโ€™s status changed (shown as BigCommerce status IDs, e.g. 11 is Awaiting Fulfillment)
store/order/refund/created A refund was created
store/customer/created A new customer registered
store/customer/updated A customer was updated

Get started with BigCommerce

Start receiving instant push notifications for your BigCommerce webhooks. Free to start, no credit card required.

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